Privacy Policy

The Real 1:1 is a performance development platform used by organizations to run structured one-on-one meetings. This policy explains what we collect, why we collect it, and how we handle it.

What we collect

Account information (name, work email, handle), organizational information provided by your HR admin (role, manager, department, title), the content you submit in the product (1:1 answers, manager notes, development plans, reviews, and documents you upload), and technical usage data such as log and device information needed to operate and secure the service.

How we use it

We use this information to provide the service: to deliver your 1:1 answers to your manager, to generate coaching guidance, development snapshots, and review drafts, to send notifications you or your organization have enabled, and to produce the reporting your HR administrators rely on. We also use it to secure the service, prevent abuse, and meet legal obligations.

Who can see your content

Access is role-based and enforced at the database level. You can always see your own content. Your direct manager can see the 1:1 answers and 1:1 records you share with them. HR administrators can see organization-wide records and reporting. Managers cannot see other managers' teams. Some HR-only material, including HR review snapshots, is never shown to the employee it describes.

AI processing

We use third-party AI providers to generate coaching guidance, summaries, and draft documents from content already in your account. Content is sent only for the purpose of producing that output. We do not permit your content to be used to train third-party models.

What we never do

We do not sell your personal data, we do not share it with advertisers, and we do not surface individual employee's reflectionss to leadership outside the access rules described above.

Retention

We retain content for as long as your organization's account is active, or as needed to comply with legal obligations. Audit records are append-only and retained for the life of the account. When an account is closed, content is deleted or anonymized within a reasonable period.

Security

Data is encrypted in transit and at rest. Access is restricted by row-level security policies and privileged actions are logged. Uploaded HR documents are stored in a private bucket accessible only through authenticated, permission-checked requests.

Your rights

You may access, export, correct, or request deletion of your account data. Some requests are handled by your organization's HR administrator, who controls the account. You can start any of these from Settings or by contacting us.

Contact

Questions about this policy, or about data held about you, can be sent to privacy@thereal1on1.com.